Category Archives: Ticker Tape

Covid-19 update

Important information about the coronavirus (COVID-19)

The NHS in North West London and Public Health England (are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public. If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice. If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.

After 14 days, anyone you live with who does not have symptoms can return to their normal routine. But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days.

The most up-to-date public guidance is always online at If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

More useful information for primary care Public messaging updates are added daily here:

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Coronavirus – Important Update

We are closed this Bank Holiday Monday 25.05.2020. The practice will be open during usual hours for telephone consultations as of Tuesday 26th May 2020. updated 21.05.2020

Dear Patient

In view of the covid-19 virus pandemic, this service is now accessible only by telephone.

If you need to see a doctor/nurse/other clinician please call the surgery and a doctor/nurse will call you back to conduct a telephone consultation.

If need be you will then be invited to attend the surgery at a specific time to avoid long waits in the reception area.

This policy is to help prevent the spread of the infection and keep patients and staff safe.

Your co-operation is vital to achieve this.

Systm Online & Internet Issues

The surgery is currently experiencing technical difficulties with Systm Online and the internet. We do not have access to patient’s medical records or our emails. Please do not email the practice during this time, however you can call us as usual. Please do not come into the practice for the next couple of days, unless it is a medical emergency. We will update you on the website when the issues have been sorted.